Privacy Policy

Glad Studio · Effective date: [insert date of publication]


At Glad Studio, we respect your privacy and are committed to handling your personal information responsibly and transparently. This policy explains what personal information we collect, why we collect it, how we use and protect it, and the choices and rights available to you. It is intended to align with the Digital Personal Data Protection Act, 2023 (India) and other applicable data protection laws.


By providing your information to us — for example, when registering for a class, making a booking, or signing up for our newsletter — you consent to the collection and use of your information as described in this policy.


1. Information We Collect

We collect only the information necessary to provide our services:

  • Contact details: name, phone number, email address, and emergency contact information provided at registration.

  • Payment information: billing details collected at the time of purchase. Payments are processed securely by third-party payment providers; we do not store full card or bank details on our systems.

  • Photos and videos: images or video captured during classes, events, or promotional activities, only with your consent (see Section 4).

  • Safety information you choose to share: if you tell us about an injury, pregnancy, or physical limitation so we can support you safely during a session, this is used only for that purpose, is not stored as part of any medical record, and is not retained beyond what is necessary for your safety during your time with us.

We do not knowingly collect more personal information than is needed to run our classes and communicate with you.


2. How We Use Your Information

We use your information to:

  • Process bookings, payments, and memberships

  • Communicate with you about class schedules, updates, and safety

  • Send newsletters, promotions, or offers, only if you have opted in — you may opt out at any time

  • Improve our services and understand how our studio and website are used

  • Meet our legal and regulatory obligations


3. Third-Party Services

We use trusted third-party tools to operate our studio, including an online booking system, email marketing platforms (such as Mailchimp), WhatsApp for direct communication, and Google Analytics for website traffic insights. These providers may process data outside India as part of their standard operations; each has its own privacy policy, which we encourage you to review. We do not sell your personal information to any third party.


4. Photos and Videos

We may photograph or film activities at Glad Studio for our website, social media, or marketing. We will ask for your preference at the time of registration (or before an event), and you may decline or withdraw consent at any time by informing a team member or emailing us. We will not use identifiable images or footage of you without your consent.


5. Children and Minors

If a participant is under 18, we require consent from a parent or legal guardian before collecting any personal information or photographing/filming the minor. Parents or guardians may contact us at any time to review, correct, or request deletion of their child’s information.


6. Data Retention

We retain personal information only for as long as necessary to provide our services, meet legal obligations, and resolve disputes. If you request deletion of your data or close your account, we will remove it within 30 days, unless we are required by law to retain it longer.


7. Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your data

  • Opt out of marketing communications at any time

  • Withdraw consent for use of your photos or videos in future publications

To exercise these rights, contact our Grievance Officer using the details in Section 10.


8. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. No method of transmission over the internet is completely secure, and while we work to protect your data, we cannot guarantee absolute security.


9. Cookies

Our website uses cookies and similar technologies, including through Google Analytics, to understand visitor behaviour and improve your experience. You can manage cookie preferences through your browser settings.


10. Grievance Officer & Contact

In accordance with applicable Indian data protection law, we have designated a Grievance Officer to address any questions, concerns, or complaints regarding this policy or your personal data.


Grievance Officer: [Name to be added]
Glad Studio
Email: gladstudioofficial@gmail.com
Location: Indiranagar, Bengaluru, Karnataka, India
Instagram: @gladstudioofficial


We aim to acknowledge and address any concerns within a reasonable time frame, consistent with applicable law.


11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically.


12. Governing Law

This policy is governed by the laws of India.